Blockhost (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you share with us. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information we collect

• Personal data: When you create an account or subscribe to our services, we collect personal data such as your name, email address, billing information, and payment details.
• Automatically collected data: We automatically collect certain information when you visit our website, such as IP address, browser type, access times, and referring URLs.
• Cookies and tracking technologies: We use cookies, web beacons, and similar technologies to track the activity on our website and store certain information. You can control the use of cookies through your browser settings.

How we use your information

We use your personal information for the following purposes:

• To provide services: We process your personal data to manage your account, process transactions, and deliver the services you request.
• Communication: We use your information to communicate with you, including sending service-related emails, updates, and promotional materials.
• Improvement and analytics: We analyze data to improve our website, products, and services, and to monitor the performance and security of our offerings.

Legal basis for processing (GDPR Compliance)

For users in the European Economic Area (EEA), we process your personal data under the following legal bases:

• Performance of a contract: To fulfill our obligations under any contract with you.
• Legitimate interests: To improve our services and secure our website.
• Consent: Where we have obtained your consent, such as for sending marketing communications.

Sharing your information

• Service providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors and cloud hosting providers.
• Legal requirements: We may disclose your information if required by law or in response to legal requests.

International data transfers

Your information may be transferred to and processed in countries other than your own, including the United States, where data protection laws may differ from those in your jurisdiction. We take steps to ensure that your data is treated securely and in accordance with this privacy policy.

Data security

We implement a variety of security measures to maintain the safety of your personal data. However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.

Your rights

• Access and correction: You have the right to access and correct your personal information.
• Data portability: You can request a copy of your personal data in a structured, commonly used format.
• Erasure: You may request that we delete your personal data, subject to certain legal exceptions.
• Objecting to processing: You can object to the processing of your data for certain purposes, such as direct marketing.

Retention of data

We retain your personal data for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

Cookies policy

We use cookies to enhance your experience. You can manage your cookie preferences through your browser settings. For more detailed information on our use of cookies, please refer to our cookies policy.

Changes to this policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on our website with a revised “Effective Date.”

Contact us

If you have any questions or concerns about this privacy policy, please contact us at support@blockhost.co.